Who we are
City Media Collective (“we”, “our”, “us”) provides creative, marketing, and digital services.
Website: https://citymediacollective.com
Contact for privacy matters: contact us here.
Comments
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user-agent string to help with spam detection.
An anonymized string (hash) of your email may be sent to the Gravatar service to check if you are using it. Gravatar’s privacy policy: https://automattic.com/privacy/. After approval, your profile picture is visible to the public alongside your comment.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.
Contact forms
If you submit a form via our contact page, we collect the information you provide (e.g., name, email, phone, message) to respond to your enquiry and provide support. We retain submissions for customer-service purposes and internal record-keeping and do not use them for marketing unless you explicitly opt in.
Newsletter (Mailchimp)
If you subscribe to our mailing list, your name and email address will be processed by our email service provider (Mailchimp/Intuit) to send you updates. You can unsubscribe at any time via the link in our emails. Mailchimp may process data on servers outside Canada. See Intuit/Mailchimp privacy: https://www.intuit.com/privacy/statement/.
Cookies
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Comment convenience cookies: If you leave a comment, you may opt in to saving your name, email and website in cookies so you don’t have to re-enter details next time. These last for one year.
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Login cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies; it contains no personal data and is discarded when you close your browser. If you log in (applicable to site administrators or account holders), we set cookies to save your login information and screen display choices. Login cookies last two days; screen options cookies last a year. Selecting “Remember Me” persists your login for two weeks. Logging out removes login cookies.
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Editor cookies: If you edit or publish an article, an additional cookie will be saved that includes the post ID of the article you edited; it expires after 1 day.
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Analytics cookies: See “Analytics” below.
Embedded content from other websites
Articles or pages may include embedded content (e.g., videos, images, posts). Embedded content from other websites behaves exactly as if you visited the other website and may allow those sites to collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content (including tracking if you are logged in to that service).
Analytics
We use website analytics (e.g., Google Analytics) to understand site usage and improve our services. Analytics may set cookies and collect usage data such as pages visited, approximate location, and device information. You can opt out of Google Analytics using the Google opt-out add-on or your browser’s privacy controls.
Who we share your data with
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Service providers / processors: We may share necessary personal data with trusted providers who assist us in operating the website and delivering services (e.g., web hosting, analytics, email marketing). They process your data only on our instructions and under appropriate safeguards.
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Spam detection: Visitor comments may be checked by an automated spam-detection service.
We do not sell your personal information.
How long we retain your data
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Comments: Comments and their metadata are retained indefinitely to recognise and approve follow-ups automatically.
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Contact form entries: Retained as long as necessary to handle your request and maintain records, unless you request deletion where permissible.
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Accounts (if applicable): For users who register, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except username). Site administrators can also see and edit that information.
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Analytics: Retention is governed by our analytics settings and provider policies.
What rights you have over your data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase personal data we hold about you, subject to data we must keep for administrative, legal, or security purposes.
To exercise your rights, contact us here.
Where your data is sent / International transfers
Some services we use (e.g., hosting, analytics, email marketing) may process data on servers located outside of Canada. We take steps to ensure your information receives an adequate level of protection consistent with applicable privacy laws.
Children’s privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.